Frequently Asked Questions

How do I clean my Re-Play products?

Re-Play products are dishwasher safe. We suggest cleaning our silicone No-Spill valves and Soft Spouts by hand using anti-bacterial soap and warm water.

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Are Re-Play products BPA free?

Yes! Re-Play products are made from recycled HDPE and Polypropylene plastics and are BPA and BPS free.  

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Are Re-Play products microwave safe?

Yes! Re-Play products have been tested microwave safe. However, use in the microwave may cause staining to the material which is not covered under our manufacturer warranty.

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Does Re-Play sell Replacement Parts?

Replacement Parts are available online on our Re-Play store. We understand that valves and spouts will need to be replaced after time.

Order Replacement Parts Here

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Can I return a purchase from Re-Play.com?

This policy only applies to products that have been purchased on Re-Play.com. Products purchased from retail outlets must be returned to the original place of purchase and are subject to the return policies of the retail outlets. Please refer to the retailer’s return policy for full return instructions.

  • Items purchased on Re-Play.com can be returned within 30 days of purchase for a refund. We will not refund original shipping fees.
  • Return shipping fees are the responsibility of the consumer.
  • Returned items must be new, unused, and in their original condition.
  • Please contact customerservice@re-play.com for full return instructions.

Please note that Re-Think It, Inc. reserves the sole and exclusive right to change or modify these terms at any time without notice.

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Does Re-Play ship outside of the USA?

At this time, Re-Play does not ship outside the USA.

One of our many Re-Play Retailers may ship to your international location. Here are a few that provide international shipping:

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Does Re-Play offer discounts or coupon codes?

Keep an eye on our social media channels (Instagram, Facebook) and sign up for our newsletter to be informed of our monthly specials! @ReplayRecycled

 

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I am a Daycare, School, or other Non-Profit Organization. Can I purchase Re-Play products at wholesale prices?

We love seeing Re-Play at daycares, schools, and other non-profit organizations. Please email Sales@Re-ThinkItInc.freshsales.io and a member of our team will contact you.

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Are Re-Play products Phthalate free?

Yes ! Our products are made from Polyethylene and Polypropylene. Some components are made from Silicone. All of these materials are inherently free of phthalates and we do not add any phthalates to our products.

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Regarding AAP Report on Plastics in Contact with Food

Re-Think It feeding and drinking products are made primarily from hard plastics commonly known as Polyethylene or Polypropylene. Some components are made from a soft material known as Silicone.

These materials inherently do not contain either BpA or Phthalates. We do not add either of these chemical elements to any of our products, and we do not manufacture our products in a way that would create these elements in the materials.

We conduct testing at independent third-party laboratories on all products on a regular basis to verify that our products are in compliance with applicable Federal and state regulations and standards for chemical composition.

Our products do not fall into the categories of materials that are identified in the recent AAP report on Food Additives and Child Health.

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